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Why You Need A Website

A professional website is essential for small businesses to build credibility, increase visibility through search engines, provide 24/7 accessibility, showcase products/services, and stay competitive. It acts as a central, credible hub that drives sales, reaches a wider audience, and serves as a vital, permanent marketing tool.  Having a strong online presence can truly be a make or break for any business. 

Here are 5 key reasons every small business needs a website:

1. BE FOUND

It comes as no surprise that many consumers begin their purchasing decisions by searching for products and services online. Today, customers are constantly using and searching with computers, tablets and smartphones. A website lets customers find and learn about your business 24/7. And it’s not just about attracting new customers. Business owners use websites to better serve existing customers by providing pertinent business information and services on their site which they can access anytime and anywhere.

2. BUILD CREDIBILITY

A website lends credibility to the legitimacy of a small business. A recent survey evealed that 84 percent of U.S. consumers believe a business with a website is more credible than one with only a social media page. Although small businesses can build a brand presence on social media, they are limited by its platform in terms of design, process and technology. Having their own website gives small businesses the ability to control every aspect of their brand with no restrictions on how to market their products or services. This contributes to a brand’s overall reputation and market standing. If a small business wants to be credible and attract new customers, a website can make a difference.

3. GET MORE CUSTOMERS

The top priority for most small businesses is finding new customers, and in today’s competitive marketplace, having an online presence is key. This means that if someone is looking for a product or service your business offers, your website needs to show up in search results or you will miss out on potential sales leads. Ongoing business success rests in large part on a company’s ability to bring in new clients. Using traditional marketing methods like direct mail or print advertising to reach a large audience can be expensive and unreliable, but getting online enables small businesses to reach more people while paying less for the exposure—and with measurable results. 

4. GROW YOUR BUSINESS

A website is a cost-effective tool to expand any business locally, nationally and globally.  According to a recent survey, 81 percent of U.S. small businesses said a website has helped grow their business. A website can help businesses broaden their customer base outside of their city limits. While face-to-face interactions are important and business may come via word-of-mouth, a website provides a company a chance to “pass their card out” to thousands of new potential customers outside their normal perimeters, which then leads to a larger service area and possible expansion of regional offices. An e-commerce store allows businesses to sell products to customers around the world. 

5. GAIN COMPETITIVE ADVANTAGE

A current trend among consumers is to conduct research online before they buy.  93 percent of onsumers use the Internet for research before making a purchase. Consumers want to be informed prior to making purchasing decisions, from what they buy to whom they buy from. So a company without a website risks losing customers to businesses who are already taking advantage of the online marketplace.  A strong first impression is critical for opening up or  expanding your business and a website is often the first place clients look.

CONCLUSION

Relying solely on a physical store or traditional marketing efforts may limit the success of your business. In this digital age, consumers increasingly rely on the Internet, and expect businesses to have an online presence. In fact, 84 percent of U.S. small businesses surveyed said their website is important or critical to their business.  Whether you’re concerned about establishing credibility, growing your business, gaining a competitive advantage or wanting to be found online, the bottom line is a website can help.

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